Our Difference
&
Values
The DiMartino Difference:
Now more than ever, dental practices need local partners that can help them delight patients, enhance practice excellence, and maintain patient health and safety. DiMartino does this while maintaining the personalized service that you need to serve your patients with a memorable visit and aesthetic dental restorations.
Though known for crafting beautiful restorations since 1952, what makes DiMartino Dental Lab different is a unique commitment to helping dental practices thrive. With a small local lab, DiMartino has big capabilities and high standards in both restorative work and personalized communication. There are three dimensions to the DiMartino Difference:
Exceptional Service
With more Certified Dental Technicians than most labs, DiMartino’s industry-leading, full-service catalog and timely service gives dentists more options for meeting the diverse needs of their patients.
Predictable Quality
DiMartino’s collaborative yet systemized quality and consistency approach ensures that restorations seat fast and take up less chair time.
Partnership and Trust
Making all products in the USA using FDA approved materials, DiMartino offers peace of mind that cannot be matched.
Our Values Unite Us
Respect for the Individual
The backbone of our Company is to treat all people equally with dignity, fairness, courtesy, compassion, and trust. We are dedicated to acknowledging each individuals value and to communicate in an open, honest, and courteous manner.
World Class Customer Service
We are dedicated to the best interests of our customers. By listening to the needs of our doctors and their staff, being knowledgeable and available to advise and serve, we make you our priority. As we move forward, our focus on world-class service will distinguish us from the competition.
Commitment to Personal Integrity
Loyalty, truthfulness, and ethics are the qualities that direct us to behave in a fair and impartial manner. It is our goal to embrace, encourage, and strengthen these sound values, personally and professionally. We strive to identify the right action in all situations.
Pursuit of Excellence
Individually and collectively, we will set the highest of standards to achieve exceptional results. We will work as a team with a sense of urgency to create and provide superior products and service. Through commitment, personal pride, and embracing the change necessary to sustain growth, we will constantly challenge ourselves to expand beyond our boundaries.
Enhancement of Efficiency
We will continuously examine the performance of our systems, procedures, and technology to ensure we are maximizing productivity and focusing on value-added activities. Everyone plays a part in ensuring an efficient use of the time and resources necessary to sustain growth as an organization.